Shipping policy
Shipping Policy
We’re committed to delivering your orders as quickly and efficiently as possible. Below are the details of our shipping process:
Processing Time
- Orders are processed within 7–14 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with tracking information once your order is shipped.
Shipping Options & Delivery Times
- Standard Shipping: 7–14 business days.
- Expedited Shipping: 5–7 business days.
- International Shipping: 15–20 business days (customs processing may cause delays).
Shipping times may vary depending on your location and carrier availability.
Shipping Rates
- Rates are calculated at checkout based on your location and selected shipping method.
- Free standard shipping is available when displayed on the website.
International Shipping
- Customers are responsible for any customs fees, duties, or taxes applied by their country.
- We are not responsible for delays caused by customs.
Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us at thesafehavenco@gmail.com with your order number for assistance.
Contact Us
For questions about your shipment, email us at thesafehavenco@gmail.com.